Air China 981 - JFK Airport
This well known interaction between an Air China pilot and a New York JFK controller
happened in 2006. The pilot’s English is problematic - his pronunciation is challenging. He
also appears to confuse
‘MIKE ALPHA’ with ‘NOVEMBER’ which seems puzzling. The reason is Expectation Bias - the
pilot wanted / expected to hear NOVEMBER as NOVEMBER is the closest entry point to
access his parking spot at Gate #3.
The controller seems very
frustrated at his inability to
communicate effectively with the
pilot. Although his rate of speech
is good he lacks the skills to
manage the misunderstanding.
Using words like ‘interrogative’ did
not help.
“They have cleared you into the
ramp” is syntactically a statement.
It is only possible to recognise this as a statement if there is rising intonation at the end (this
is likely to be problematic for a non-native speaker).
“Have you been cleared into the ramp?” This is the passive form of the present perfect tense
and is considered to be a Complex Structure in ICAO 9835 Part IV Glossary of Basic and
Complex Structure. The ICAO Descriptors state that “Level 4 speakers will not usually
attempt complex structures, and when they do, quite a lot of errors would be expected
resulting in less effective communication.” The controller is therefore not adjusting his use
of grammar to accommodate the linguistic needs of this pilot.
RAMP CHART - JFK